Hamilton considers new Fare Assist program to address transit affordability

Hamilton is seeing public feedback on a potential Fare Assist program that could see fare for Hamilton Street Railway (HSR) transit reduced for eligible residents. 

The program – which is proposed to run from January 1st, 2024 to June 30th, 2026 – would target lower income residents who fall under a certain family income threshold, providing a 30 per cent discount on single-ride PRESTO fares on HSR buses. 

HSR is exploring changes to current fare programs and we want to hear what you think on #EngageHamilton. We’re seeking feedback on the proposed Fare Assist pilot to ensure the changes benefit customers and the community. https://t.co/71iOkhfbZA pic.twitter.com/BZxfCsQdtl

— City of Hamilton (@cityofhamilton) May 10, 2023

Fare Assist would benefit approximately 88,380 Hamilton residents based on 2021 census data, and those who live at or below the Low-Income Measure After-Tax (or, LIM-AT) could apply. 

The proposed program has several new features and benefits that current programs don’t, including a pay-as-you-go option instead of a monthly pass, and free fare after the weekly cap of 11 paid trips is reached thanks to the HSR’s loyalty program. 

Hamilton residents are asked to complete a short survey on the city website to offer feedback on the proposed Fare Assist program. Those who complete the survey will also be entered into a draw for a chance to win a $40 PRESTO travel card. 

See more on the city website. 

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• affordability
• bus
• city
• Fare Assist
• Hamilton
• HamOnt
• hsr
• public transit
• transit
• Transportation